Poland an Outsourcing Magnet

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Poland has become the destination of choice for companies operating in the business process outsourcing (BPO) sector in Central and Eastern Europe (CEE), according to the report “BPOland Potential and Prospects”. The report was prepared by the Polish Information and Foreign Investment Agency (PAIiIZ). 

Poland currently has over 110,000 people employed in 400 BPO centres, and the market has been growing steadily by over +20% per annum since 2008.

Over the past year, Poland outpaced India in the rate of job creation and project expansions in the BPO sector. Employment in the sector has grown mainly as a result of expansions by existing companies; such as State Street, Hewlett Packard and HSBC, but also thanks to new investors coming to Poland.